Privacy Policy.
How TRIPLEXC.COM handles customer contact details, service requests, photos, portal records, communication records, and dispatch information.
Policy dates
Privacy practices for TRIPLEXC.COM service requests and customer records.
Effective Date: July 18, 2026
Last Updated: July 18, 2026
This Privacy Policy explains how TRIPLEXC.COM may collect, use, store, and share information connected to transport, towing, hauling, grading, heavy equipment transport, customer verification, client portal access, work orders, approvals, invoices, and service communication.
Plain-language note
This page is customer-facing business policy language for TRIPLEXC.COM. The owner should have formal legal policy language reviewed by qualified counsel when ready to finalize compliance wording.
Field visuals
Privacy and customer-record visuals.
Photos help customers understand the type of service details TRIPLEXC.COM reviews before dispatch.
Information collected
TRIPLEXC.COM may collect names, business names, phone numbers, email addresses, service addresses, pickup and drop-off locations, disabled driver contact details, preferred service dates, service notes, uploaded photos, work order details, invoice records, approval responses, and customer portal records.
How information is used
Information may be used to verify the requester, review service fit, coordinate dispatch, prepare work orders, request approvals, complete invoices, respond to customer messages, support Online SEO review where photos are submitted for business use, and maintain operational records.
Communications
TRIPLEXC.COM may contact customers by phone, SMS/text message, and email about account verification, service requests, scheduling, dispatch updates, invoices, approvals, and customer support. Message and data rates may apply.
Storage and access
Customer and service records are used for business operations.
TRIPLEXC.COM may keep service records, photos, work orders, approvals, invoices, expenses, schedule entries, and communication notes as part of its normal business workflow. Dashboard, client portal, approval, and SEO records should be protected by the site's authentication and role controls.
Customer choices
- Customers may contact TRIPLEXC.COM to update contact information.
- Customers may request communication preference changes.
- Customers should avoid uploading unnecessary sensitive information in photos or notes.
- Urgent dispatch coordination may still require direct phone communication.